Community Support Portal

The quick and easy way to get your product questions answered, find articles, and contribute to the MCCI community.


Access some great “how-to” information on common tasks for USB support in Windows.


Grow your knowledge, get connected to key resources! We’ve done all the legwork for you with these links.

MCCI offers world-wide support services to our OEM customers via Technical Support Agreements. Customers with support agreements can get assistance by working with their project manager, and by filing JIRA issues. Please also feel free to ask questions by sending email to

If you have received an MCCI product as part of some other product, and you’re encountering problems, you are encouraged to contact the vendor of that product for support, if possible. They have generally integrated our products with other software, and they’re better able to provide support that is specific to your problem. However, if you are unable to get help through your vendor, please contact us at or via our support site (, and we’ll do our best to help.